Internship - Communication and Knowledge Management for
MM4P Zambia
Location : Lusaka, ZAMBIA
Application Deadline : 02-Feb-18 (Midnight
New York, USA)
Type of Contract : Internship
Post Level : Intern
Languages Required : English
Starting Date : (date when the selected candidate is
expected to start) 15-Feb-2018
Duration of Initial Contract : 6months
Expected Duration of Assignment : 6 months
Background
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UNCDF is the UN’s capital investment agency for the
world’s 48 least developed countries (LDCs). With its capital mandate and
instruments, UNCDF offers “last mile” finance models that unlock public and
private resources, especially at the domestic level, to reduce poverty and
support local economic development.
Mobile Money for the Poor (MM4P) is a programme launched
by UNCDF in partnership with the Swedish International Development Agency
(Sida), the Australian Department of Foreign Affairs and Trade (DFAT), the
Bill & Melinda Gates Foundation and The MasterCard Foundation. MM4P
provides support to branchless and mobile financial services in a select
group of LDCs to demonstrate how the correct mix of financial, technical and
policy support can build a robust branchless and mobile financial services
ecosystem that reaches low income people in LDCs.
MM4P requires a Communications & Knowledge Management
intern to support the consolidation of its presence in Zambia and ensure that
there is a strong learning component to this endeavor. This position is a
great opportunity for those interested in developing their marketing and
communication skills, and learning how a UN organization utilizes social
media to support its mission, promote its events, research and insights to
the right stakeholders. The intern will be instrumental in increasing MM4P
Zambia’s social media presence and visibility, and gain hands on experience
generating content and engaging with audiences through social media
platforms.
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Duties and Responsibilities
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This position is expected to support the implementation of
the Communication and Knowledge Management Strategy for MM4P Zambia, as
directed by the Regional Technical Specialist and with the support of the
Knowledge Management Consultant. Specifically, the key activities of the
intern will involve the following:
- Understand
MM4P Zambia’s program activities, goals and results
- Understand
how MM4P Zambia’s Communications Strategy (including the use of
traditional & social media) plays a role in achieving the goals and
results of the program’s activities, particularly its fundraising
activities.
- Support
the implementation of both MM4P Zambia’s Communications & Knowledge
Management Strategies (with the help of Knowledge Management
Consultant), according to the events & activities calendar.
- Support
the successful execution of three key events: Launch of Zambian Mothers
Research & Product Prototyping (April), ICT4Dev Conference
(May),Launch of Bulk Payments Research (July) . This will include
creating event checklists, drafting and sending invites, monitoring
RSVPs, assisting with post-event feedback collection.
- Related
to events & activities calendar, synthesize real-time activities of
the MM4P Zambia team as well as learnings and help create and drive
traditional media and social media content (e.g., tweets, photos,
LinkedIn posts, newspaper articles etc) that will generate increased
discussion, followers, likes, shares etc.
- Disseminate
information about the programme’s events and publications on social
media and traditional media, as requested including proof reading,
editing, and preparation of documents for print
- Produce
of a variety of communication tools
- Provide
input to and maintaining the contact database of the programme
- Build
strong working relationships with the media and journalists contacts
list
- Assist
with curating content for the MM4P Zambia newsletter and knowledge
deepening exercises
- Support
organizing local events and workshops
- Work
with team members to provide media, communications, and social media
advice to staff in achieving the knowledge management work plan to
maximize communications impact
- Work
in collaboration with global media staff to ensure the messages and
quality are consistent and in line with UNCDF standards and policy
- Other
tasks as requested by the Knowledge Management Consultant
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Competencies
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- Strong
communication skills in English (including written and verbal
communication);
- Strong
communication skills in Bemba and Nyanja
- Experienced
social media user (Twitter, Facebook, LinkedIn);
- Experience
in engaging with the traditional media (Newspaper, TV);
- Strong
organizational skills;
- Excellent
interpersonal skills;
- Capacity
to work collaboratively in a multicultural environment;
- Excellent
research, analytical, communication, and writing skills;
- Ability
to work under tight deadlines.
- Respect
for Diversity;
- Highest
standards of integrity, discretion and loyalty;
- Commitment
to UNCDFs vision, mission, and strategic goals.
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Required Skills and Experience
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- Enrolled
in Bachelors Programme in Communications/Public
Relations/Marketing/Journalism or related field.
Experience:
- Have
a strong social media presence and experienced in using various social
media platforms to drive interactions i.e. we are seeking a Digital
Native who is active on social media and knows how to generate content
that gets people talking.
-
Demonstrated expertise in using hashtags, key words, key phrases to
generate strong response from social media audiences, including
high number of retweets, followers, shares, etc.
- Excellent
organizational, inter-personal, communication and administrative skills;
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Able to take initiative and work independently;
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Proven ability to complete diverse and complex tasks;
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Excellent computer capabilities (Word, Excel, Power Point);
- Good
understanding of importance of design/graphics in effective
communication methods;
- Demonstrated
interest in financial inclusion, including digital finance, Microfinance
and /or other areas related to international development in general;
- Photo
and video editing skills would be an added advantage.
UNCDF may accept interns providing the following conditions are met:
- Enrolled
in a bachelor’s or master’s programme at the time of application and
during the internship; or
- Recent
graduate (within 6 months) prior to the beginning of the
internship.
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UNDP is committed to achieving workforce diversity in
terms of gender, nationality and culture. Individuals from minority groups,
indigenous groups and persons with disabilities are equally encouraged to
apply. All applications will be treated with the strictest confidence.
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